Outsourcing

Team Outsourcing

Team outsourcing means that the client hires from ASSIST an entire team of specialists, especially for the development of more extensive software solutions. In this way, the client acquires a complete and extremely well coordinated team with an extensive knowledge base. Typically, rather work roles than specific employees are supplied.

Advantages of Team Outsourcing

  • Team leader functions as a contact point for communication with the client:
    • The team capacity is planned based on immediate needs
    • Regular assessment of completed tasks
    • Monthly work statements reviewed by the client
    • Resolution of non-standard situations
  • Utilization of advanced tools for project management and documentation
  • High flexibility: adaptation of human resources to the project status and agile management in accordance with unforeseen needs
  • Optimal distribution of work capacity, expert coordination and advanced technological know-how
  • Calculated, planned costs
  • Outsourcing - compared to standard recruitment of employees - provides time savings and cost savings
  • Lower cost of employee education and personal development
  • Transfer of responsibility to the outsourscing provider

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Specialist Outsourcing

ASSIST specializes on outsourcing of the following specialists for IBM and JAVA platforms:

IBM System i Administrator

  • System configuration
  • Communication, TCP/IP, etc.
  • Web services
  • API programming
  • Security
  • Job management

IBM i Database Specialist

  • DB2 optimization
  • Conversion of DB2 to/from other databases
  • Advanced SQL

IBM i Programmer/Analyst

  • COBOL/400, RPG/400, CL/400, ILE
  • SQL
  • SYNON/CA

IBM i Tester

  • COBOL/400, RPG/400, CL/400
  • for Batch and Online processing

Junior/Senior JAVA Programmer

  • JAVA EE
  • SQL, ORACLE, PostgreSQL, MySQL
  • RAD, WSAD, Eclipse
  • WebSphere, JBoss, GlassFish

Project Manager

  • RUP, ITIL, UML, Scrum, Business Analyst
  • MS Office, Enterprise Architect, MS Project
  • C1 level English

Advantages of Specialist Outsourcing

  • Expert skills and deep experiences
  • Mutual interchange
  • Management is based on project: specialists are available when needed and where needed
  • Clients save time and costs associated with recruitment of new employees
  • The responsibility is passed on to the outsourcing provider

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Application and Technology Takeover

The takeover and administration of applications and select technologies or the application portfolio and its modernization is a product enabling the takeover of an IT solution as a standardized and practically verified procedure for documenting an existing IT infrastructure and creating conditions for its smooth takeover for service or operation by an external subject.

  • The initial analysis determines the current state and scope of the solution, defines the desired target state of service, SLA specifications, and tasks for further process phases (procedures, deadlines, budget)
  • The technical analysis comprises an acceptance plan, conditions and confirmation of feasibility, familiarization with documentation and SW/HW components of the IT solution taken over, detailed takeover plan, confirmation of process feasibility, and technical and contractual aspects
  • System documentation - completion and supplementation of available documentation, consolidation of information about SW and HW components, source codes, existing procedures and processes for IT service and operation, introduction of standards for communication between the service company and the client using tools and methods to manage requests and modification procedures
  • Pilot service - testing of procedures for resolving operating errors, pilot fixes of selected program errors, pilot implementation of modification requests, setting the process for preventative controls, carrying out operating activities and tasks, verifying the capability of the service team to support routine service/operations
  • Achieving the target state - takeover of responsibility for carrying out the processes of development, operation and service of IS and IT infrastructure in accordance with the SLA
  • Guaranteed return back to the administration of the client or designated third party

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Takeover of Selected Processes

Takeover and management of selected process applications.